1. Upon receipt of your detailed requirements a written quote with confirmation of tasks required will be given, which must be agreed before commencement of the work.
2. If there is any variation to the requirements given for the original quotation I reserve the right to amend the original quote.
3. An invoice will be issued on completion of each assignment. Full payment is due upon receipt of completed work. This may be reviewed for long-term clients.
4. Any delay in payment will incur interest at 20% per week.
5. In the event of any cheque being refused, responsibility for all bank charges resulting from the returned cheque will be met by the client.
6. I ensure a rapid turnaround of work as possible, however I reserve the right to alter these if unforeseen problems occur or other circumstances arise.
7. By accepting work or services agreed upon, the client accepts responsibility for final proofreading and accuracy. Any errors or omissions brought to my attention will be amended free of charge. Any other additions or amendments will be charged. C M Secretarial Services cannot be responsible for damage to any media supplied by the client either in my possession or in transit.
8. All work will be treated as Confidential and in strictest confidence.
9. I endeavour to develop a strategy to suit your individual needs.
10. All work will be charged at an hourly rate of 15 minute intervals. The minimal cost for any tasks undertaken will be £5.50.
11. Disbursements including telephone, faxes, emails, copying and postal costs may be charged separately.
12. Payment must be made in pounds Sterling. All prices exclude VAT.
13. A free collection and delivery service is available within a 20 mile radius of C M Secretarial Services. Arrangements must be agreed before commencement of work.
14. It is the client’s responsibility to abide by copyright laws. No work will be undertaken which is considered immoral, illegal or offensive.

Contact me via:

Email:     cathy@cmoffice.co.uk

Tel:         07973 858 768